SHIPPING POLICY
- We would request all customers for inspecting the package if in case there is any damage before receiving the product.
- After receiving the order with fully responsible we check every product condition, Invoices, certificate before Packing the product.
- We proudly say that our product packing is fully under inspection with 100% accuracy.
- Once the product is packed, we are sure to ship and delivery in 3-7 days with the help of the Trusted Courier Service.
- gitanjalijewellers.in provide with Free insured Delivery facility for every order within India.
- Every package of jewellery from gitanjalijewellers.in will reach your doorstep in a durable condition and will be Packed with tamper-proof packing with all the required certificates.
- The Customer will have to mention the address and provide other details of the person, who will make sure to collect shipment during the time of purchase. During the time of placing the order, the Customer will have to state the complete name of the recipient as it is stated in their photo identification that is approved by the Government. At the delivery destination, the recipient will be required to collect the product and has to provide any of the below-mentioned identity proofs.
Ration Card
PAN card
Drivers License
Voters ID
Passport - We make sure that delivery is made with the help of the courier agent after checking the identity proof of the recipient and the courier agent confirms the same. To make sure that the delivery is safe and secured, the courier agent will make sure to note down details of such identity proof. During this process, the receiver will be expected to cooperate with the agent by providing original copies of identity proof.
- If in case, the member wants anybody else to receive delivery on their behalf, further details are required during the time of ordering the product. The items will be delivered to the person directly at the right place and once the order gets processed, the receiver’s details cannot be changed.
- If the packaging has tampered, the recipient is advised not to accept such deliveries.
- If at all the recipient is unavailable during the time of delivery, the courier service company will try to deliver the product a maximum of 3 times. If you are still not reachable/ available, the same will be returned to gitanjalijewellers.in. The cost of handling and re-shipment during the times of non-delivery to the Member will be chargeable to the member.
- The guarantee of the delivery of the product is subject to the terms and conditions of the courier company. Any kind of discrepancy in the details of the receiver will result in the undelivery of such a product.